Repair & Maintenance Service

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Lodore provides professional repair and maintenance services for residential and commercial pool equipment across Canada. Our team helps homeowners, dealers, and facility managers keep their pools running safely and efficiently.

We focus on reliable solutions, clear communication, and long‑term performance. Whether you are dealing with a sudden equipment failure or planning preventative maintenance, we are here to support you with practical, technical expertise.

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Why Choose Lodore for Repairs

 

​Lodore understands the needs of both homeowners and professional pool operators. We diagnose issues quickly, provide realistic options, and help extend the lifespan of your equipment.

Our team is experienced with a wide range of pool equipment brands and models, from compact residential systems to more complex commercial installations. As a supplier, we have direct access to product specifications and replacement parts, which allows us to recommend efficient and accurate repair solutions.

We proudly support homeowners, dealers, contractors, property managers, hotels, fitness clubs, and public facilities with reliable repair services. Throughout every job, we focus on clear and straightforward communication so you can make informed decisions before any work is carried out.

 

What We Repair

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Lodore offers repair and maintenance services for most major types of pool and spa equipment, including but not limited to the following:

We repair pumps, including circulation and booster pumps, and can help with performance diagnostics, seal and motor issues, as well as noise and flow problems. Our team can assist when your pump is not priming properly, is making unusual sounds, or is not delivering the expected water flow.

We repair filters, including sand, cartridge, and DE filters, and can help troubleshoot leaks, pressure problems, and media‑related issues. If your filter is not holding pressure, is leaking, or is not keeping the water clear, we can help you identify the cause and the appropriate solution.

We repair heaters, including gas and electric models, and can assist with ignition issues, temperature irregularities, and operational faults. When your heater is not starting, is turning off unexpectedly, or is not reaching the set temperature, we can help you determine the best repair or replacement approach.

We repair sanitization systems, including salt systems, chlorinators, and chemical feeders, and can help with control faults and performance irregularities. If your pool is having difficulty maintaining proper sanitizer levels or your system is showing error codes, we can help diagnose the problem.

We repair control systems, including automation panels, timers, and controllers, and can assist with configuration issues, communication errors, and component failures. When your pool controls are not responding as expected or devices are not communicating properly, our team can help you restore proper operation.

We also support repairs for other pool equipment such as valves, fittings, and related components that affect circulation and overall system performance. If you are unsure whether your specific equipment or issue is something we can help with, you are welcome to contact us with the details.

 

Our Service Process

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We follow a clear and straightforward process to help both homeowners and professionals get the right repair solution.

First, you submit your repair request through our contact form or by email. Please include your contact information, location, equipment type and model (if available), a brief description of the issue, and photos if possible. The more information you provide, the faster and more accurately we can assess the situation.

Next, our team reviews your information and may contact you for clarification or additional details. Based on this assessment, we provide an initial repair or replacement recommendation, along with an estimated cost or pricing direction so you know what to expect before proceeding.

Then, we coordinate how the repair will be completed. For homeowners, we may refer you to trusted local service partners or help coordinate parts and technical guidance to support your chosen technician. For dealers and contractors, we provide technical support and supply required replacement parts. In certain cases, depot repair may be available by prior arrangement, depending on the type of equipment.

Finally, after the repair solution is implemented, our team remains available to assist with follow‑up technical questions and to help prevent recurring issues. Our goal is to keep your equipment running reliably and to support you as a long‑term partner.

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Service Area & Lead Time

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Lodore supports residential and commercial customers across Canada. Response and lead times may vary depending on your location, the type of equipment involved, and the availability of specific parts.

We welcome repair inquiries from homeowners, dealers, contractors, property managers, and commercial facilities. Whether your pool is at a private home, an apartment building, a hotel, or a fitness club, you can reach out to us to discuss your repair needs.

We aim to review and respond to repair requests within one to two business days. Many common replacement parts are available from our inventory or through our suppliers, and for special‑order items we will confirm the expected lead time at the quotation stage.

If you are located outside major urban areas or have specialized equipment, we will work with you to explore practical options for repair, parts supply, or technical support.

 

Ready to Request Repair?

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If you are experiencing an issue with your pool equipment at home or at a commercial facility, our team is ready to help you determine the best repair or replacement solution.

To get started, please submit a repair request through our online form or contact us by email. Include your contact details, location, equipment type and model number (if available), a description of the problem, and any relevant photos. This information helps us provide a faster and more accurate assessment.

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Once we receive your request, we will review the details and get back to you with next steps and available options.